If you book online up to & including the 31st July, we operate a 72 hour “Cooling Off” period whereby you may cancel your booking within 72 hours of making it. Bookings made from 1st August for the forthcoming academic year have a 24 hour “Cooling Off” period. To cancel, please write to/email the Accommodation Manager at your chosen location. Once the “Cooling Off” period has expired, you can only cancel your booking if you can demonstrate that you did not achieve, the required grades for your university place. To cancel your booking, please send your UCAS notification to the Accommodation Manager within 72 hours of receiving it. If we do not receive the notification before your tenancy agreement starts you will be liable for the tenancy.