No Offer No Pay
If before or within 7 days of commencement of lease agreement:
• you received confirmation that you are not accepted from any institution in the city
of the property booked (Y Suites on A’Beckett(MEL), Gibbons(SYD), Regent(SYD)
and Moore(CBR)) and
• within 24 hours of receiving university’s non-acceptance confirmation, you are
required to send a written email requesting for cancellation to us with the following information:
1. Reservation Number & Property booked:
a. Y Suites on A’Beckett, Gibbons, Regent and Moore
2. Proof of rejection letter/confirmation from institution under the relevant cities
No Visa No Pay
If before or within 7 days of commencement of lease agreement:
• You are refused a visa to study in Australia by Department of Home Affairs (DHA)
and
• within 24 hours of receiving DHA refusal, you are required to send a written email
requesting for cancellation to us with the following
information:
1. Reservation Number & Property booked:
a. Y Suites on A’Beckett, Gibbons, Regent and Moore
2. Proof of DHA refusal letter/confirmation.
If before or within 7 days of commencement of lease agreement:
• Your Visa is still on Pending/Processing stage, you are required to send a written
email requesting for cancellation to us with the following
information:
1. Reservation Number & Property booked:
a. Y Suites on A’Beckett, Gibbons, Regent and Moore
2. Proof of Pending/Processing stage screenshot from DHA website.
Terms & Conditions:
• After all the information is well-received and verified, you will then be formally
advised that your lease agreement cancelled without penalty and will be guided
on refund process.
• Ifthis information is received afterthe specified timeframe, you will not be eligible
for the refund policy and will follow our Standard Cancellation Policy.
• This policy is only applicable to our Melbourne, Sydney and Canberra properties.
