Belong Zetland

小程序码正在生成中…

微信扫一扫，小程序查看公寓

Cancellation and Holding Deposit Refunds

1. In the event a student experiences any of the following circumstances:

a. a student’s visa is rejected or cancelled, or where visas are not being processed

in the student’s home country;

b. a student’s flight is cancelled due to COVID-19 and there are no alternative

flights available;

c. the student’s university, college or school has delayed or suspended the start of

semester, or where only online lessons are being offered;

d. a travel ban in Australia or in the student’s country of departure prevents the

students from arriving in Australia;

e. the student or a family member falls ill due to COVID-19.

Belong will use its best endeavours to either:

• refund any Holding Deposit the student has paid in full, less a $200 + GST

administration fee; or

• defer the student’s booking to the next semester free of charge.

2. A student wishing to apply for a refund or deferral must:

a. submit a written application to Belong by email at least 21 days before their

scheduled move-in date;

b. the email application must set out the reason for the deferral and adequate

written evidence of one (or more) of the circumstances in clause 1 above.