We’re working closely with universities to monitor any alterations to course start dates. If a university course start date has been delayed because of COVID-19, we are offering our residents the flexibility to delay their tenancy start date for an equivalent length of time up to a maximum of 4 weeks or until 16th October 2020.
We understand that COVID-19 may have impacted our residents’ study plans for the 20/21 academic year.
As part of our flexible booking options, we have also updated our cancellation policy to consider any COVID-19 related restrictions, including any potential restrictions on international travel. If you are unable to reach the UK because of COVID-19, rest assured that you can cancel your Chapter tenancy under our extended cancellation policy. We are also aware that some courses will now be online only as a result of COVID-19 and this has also been factored into our cancellation policy.
See our T&Cs
We also have a range of flexible semester tenancy options available as we are aware that some university courses have been adapted or compressed due to current circumstances. For residents who only require accommodation until January or from January will still have a variety of rooms to choose from.