Raleigh House - Oncampus学生公寓

Cancellation By You - Cancellation within the Cooling Off Period

If you choose to cancel your booking with property management, you have 14 calendar days after receiving the original Accommodation Offer to do so and get a full refund of the Holding Deposit paid. If you have made your booking less than 14 days before your scheduled check-in date, you may cancel your booking until the earlier of -

1. 14 days after receipt of the Accommodation Offer email and

2. The Tenancy Start date on your Tenancy Agreement.

You may cancel your booking by sending an email to the relevant Accommodation Office email address listed on the individual sites contact details on. The property management will refund your Holding Deposit within 7 calendar days of cancellation. If you cancel your booking after the cooling off period has expired, you will not get your Holding Deposit returned to you and you, and your guarantor if reasonable, will be required to meet the obligations set out within the Tenancy Agreement.

Failure to obtain a UK Visa

If you fail to obtain a UK Visa before the start date of your tenancy, the property management will cancel your Tenancy Agreement and refund any rent payments made, so long as you provide within 72 hours of receiving your official confirmation:

1. Supporting official evidence that your Visa was declined

2. Written confirmation that you wish to cancel your booking