We allow a 5-day cooling off period after paying the Advance License Fee if your accommodation is booked prior to 25th May 2020. After the 25th May 2020, the cooling off period becomes 48 hours.
If you cancel within 5- days (or 48 hours after 25th May), the Advance Payment will be fully refunded to the account from which it was paid. Once you have booked and the 5- days has elapsed (or 48 hours after 25th May), you are bound into a legal licence agreement which requires you to pay the for the full period of the licence agreement. We suggest if you are unsure about exam results, receiving your visa or other condition on you attending University that you contact us to discuss on +44(0)203 096 1717.
After booking and the expiry of the 5-days (or 48 hours after 25th May), the only way to release yourself from the license agreement is to find a replacement tenant who will take on the full liability for payment of the License Fee.