You may cancel your booking for a full refund within 48 hours of making the reservation, provided the check-in date is at least 14 days away.
If you cancel between 15 days before your check-in date, you will receive a 50% refund of the first month's rent, and your security deposit will be fully refunded.
No refund will be given for cancellations made less than 7 days before check-in.
After check-in, a minimum 30-day notice is required for early termination. Rent will continue to be charged during the notice period, and the security deposit will be refunded subject to the condition of the room.
In the event of a visa rejection or serious medical emergency, a full refund may be granted upon submission of valid supporting documents. If you are able to find a suitable replacement tenant, you may also be eligible for a refund of your deposit and any unused rent.