Swansea Seren学生公寓

No Visa No Pay

Free Cancellation for the following specific criteria with evidence in 72 hours.

No visa no pay: Failure to obtain UK Visa results in Tenancy Agreement cancellation.

No Place No Pay

Free Cancellation for the following specific criteria with evidence in 72 hours.

No offer no pay: If you are a first-year prospective undergraduate student, the offer withdrawal due to not meeting entry grades or choosing a different university.

Details

**1. Holding Deposit:**

- Paying the Holding Deposit secures your room.

- The deposit converts to a refundable Security Deposit upon signing the Tenancy Agreement.

- Security Deposit is protected in a government-approved scheme.

- Consent given to use provided details for government sanction list checks.

- Refund of Security Deposit at the end of tenancy if no arrears or damages.

**2. Cancellation by You - Cooling Off Period:**

- Full Holding Deposit refund within 14 days of Accommodation Offer.

- If booking made <14 days before check-in, cancellation until 14 days after Offer or Tenancy Start date.

- Cancellation via email, refund within 7 days during cooling off; after, no Holding Deposit refund.

**3. Period Before Tenancy Agreement:**

- Holding Deposit not returned if deadline missed, false info provided, or immigration issues.

**4. Period From Tenancy Agreement:**

- Free Cancellation for the following specific criteria with evidence in 72 hours.

A.No offer no pay: If you are a first-year prospective undergraduate student, the offer withdrawal due to not meeting entry grades or choosing a different university.

B.No visa no pay: Failure to obtain UK Visa results in Tenancy Agreement cancellation.

- Other cancellations: no Holding Deposit refund, obligations under Tenancy Agreement remain.

- Replacement tenant possible, subject to agreement; refund minus Holding Deposit as a cancellation fee.

**5. Cancellations After Moving In:**

- Agreement termination possible if conditions met, including finding a replacement tenant.

- If no replacement found, responsibility for full rent until end of contracted time.

**6. Cancellations by CRM Students or Landlord:**

- Booking canceled if Tenancy Agreement not signed within 14 days.

- Failure to check-in without signed agreement results in cancellation; Holding Deposit not refunded after cooling off period.

**7. Room and Tenancy Changes:**

- Tenancy length extension possible until start date; start date change requires contact with accommodation team.

- Room upgrade or change free until start date; after, subject to availability with a £50 administration charge.